The Faculty of Education at Beni Suef University organizes a workshop on "The Art of Communicating " to develop the skills of its administrative staff.
Media Center
Under the patronage of Dr. Tarek Ali, Acting President of Beni Suef University, the Faculty of Education organized a workshop titled "The Art of Communicating with Others," for the administrative staff. The event was held under the supervision of Dr. Osama Mahmoud Qarni, Dean of the Faculty of Education; Dr. Ahmed Fikri Bahnassawi, Vice Dean for Community Service and Environmental Development; Dr. Azzam Abdel Nabi, Director of the Quality Assurance Unit; and Dr. Marwa Ezzat Abdel Gawad, Head of the Training and Technical Support Committee. The workshop was conducted by Dr. Manal Ahmed Ragab, Professor of Curriculum and Instruction
This comes as part of the commitment to developing employees' skills, enhancing administrative performance, and fostering a work environment based on effective communication and positive collaboration
Dr. Tarek explained that the workshop addressed the importance of effective communication in building trust, fostering mutual understanding, and cultivating a team spirit. It also focused on developing skills in active listening, managing dialogue, and responding positively to various situations. The training activities provided a space for discussion and the exchange of experiences, helping participants interact with colleagues and service recipients in a flexible and respectful manner. Dr. Tarek emphasized that training in communication skills is a fundamental component for enhancing administrative performance and improving the quality of services. He noted its role in minimizing misunderstandings, strengthening interdepartmental cooperation, and increasing efficiency in task completion—all of which contribute to building an informed administrative body capable of meeting the demands of the university environment
For his part, Dr. Osama Mahmoud Qarni explained that developing communication skills contributes to fostering positive human relationships within an organization and enhances trust and cooperation among employees. He further emphasized the importance of maintaining training programs that support professional and managerial development
Dr. Ahmed Fikri Bahnassawi pointed out that investing in the development of employees' capabilities has a positive impact on performance quality and the satisfaction of those being served. He noted that successful organizations do not merely refine their operational procedures; they also prioritize fostering a culture of dialogue, cooperation, and respectful, humane interaction.
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